Terms & Conditions

Definitions & Law

By Company, we mean Mid Cornwall Sound & Light / Impact, Tall Trees, Tolcarne Road, Newquay, TR7 2NQ.

We will be referred to as The Owner

‘We’, ‘Us’ and ‘Our’ means the Supplier of the Goods

‘You’ or ‘Your’ means the Hirer of the Goods

‘Goods’ means all goods hired by us to you


Terms & Conditions

  1. The contract is made between Mid Cornwall Sound & Light / Impact and the person named on the Hire Agreement.
  2. The hirer is the person named on the Hire Agreement and declares that they are over eighteen years of age and legally entitled to enter into this agreement on their own behalf. If they are entering into this agreement on behalf of a company or organisation, they confirm that they have full authority to do so.
  3. Mid Cornwall Sound & Light / Impact require confirmation that the Hirer agrees to our Terms and Conditions and that the details on the Hire Agreement are correct. Our preference is that the Hire Agreement is printed, signed by the Hirer, and returned via email or post. Alternatively, an email confirming agreement to the Terms and Conditions will be acceptable, with a signed paper copy required at delivery.
  4. By signing the Hire Agreement and paying 50% of the total balance (unless otherwise stated), you are agreeing to our terms and conditions of hire.
  5. All balances must be paid prior to the equipment being made available for hire unless otherwise agreed.
  6. The Hirer must provide 2 forms of identity and address. Acceptable forms include a current UK Photo Driving Licence or British Passport, along with a utility bill. Identification must match the person named on the Hire Agreement.
  7. The Hirer must insure the equipment for its full replacement value or accept full liability for any loss or damage. A valuation is available upon request.
  8. All hired equipment remains the property of Mid Cornwall Sound & Light / Impact.
  9. Equipment must be returned in good condition. Dirty equipment will incur a cleaning charge.
  10. We reserve the right to charge for repair or replacement of lost, damaged, or stolen equipment. Hirers are liable for the full replacement cost and loss of earnings due to late return/replacement.
  11. Substitute equipment may be provided if the original is unavailable.
  12. If the equipment is faulty, we will attempt to replace it. If unable, a full/partial refund will be issued. This is our maximum liability.
  13. All packing must be returned; otherwise, it will be charged for.
  14. In cases of ‘Dry Hire’ or collection, equipment must be installed by a competent person. We are not liable for any damages or injuries caused.
  15. The Hirer is liable for equipment loss due to legal confiscation.
  16. Quotes are given without obligation. We reserve the right to vary or refuse any order until 50% of the balance is paid.
  17. We reserve the right to inspect hired equipment at any time during the hire.
  18. We reserve the right to claim interest and debt recovery costs under the Late Payment of Commercial Debts Regulations 2002.
  19. Equipment must be used only for its intended purpose.
  20. Equipment must not be altered. Modifications will be charged at replacement value.
  21. A security/damage deposit may be requested. This is refundable upon the safe return of all hired goods. Deposit amounts vary and do not limit your liability.
  22. The hire period begins as specified in the Hire Agreement and ends upon collection/return. The Hirer is solely responsible during this period.
  23. We are not responsible for injury or damage arising from use of our goods.
  24. All cancellations must be in writing:
    1. More than 30 days before the hire date: full refund.
    2. 8–30 days before the hire date: 50% fee.
    3. Less than 7 days before the hire date: no refund.
  25. Faults must be reported within 24 hours and confirmed in writing within 3 days.
  26. The Customer must inform us of equipment location and any changes.
  27. Equipment may not leave mainland Great Britain without our consent.
  28. Equipment may not be sub-hired without our written consent.
  29. If payment is missed, we may repossess the equipment.
  30. We may cancel the hire if identification is unsatisfactory or the venue insecure. Deposits may not be refunded.
  31. These terms and the Hire Agreement shall be governed by English law.